Software Development Case Study:

Integrated product development team delivers prototype to product in 90 days

The impact

1 million new small business customers reached

3 months from prototype to first product release

Millions of dollars in monthly transactions

The challenge

Integrated product development team required to capitalize on timely opportunity.

Bill.com, a fast-growing bill payment SaaS company, had a high-quality problem. The company’s in-house developers were fully deployed building their next generation product, when a unique revenue opportunity emerged. If they moved quickly, they could power a white-labeled bill payment feature for QuickBooks Online, one of the leading accounting platforms for small and medium-sized businesses. 

Company executives knew they would need a bigger team, but were finding it difficult to hire local talent fast enough. They also had limited success with previous offshoring experiences. The cost advantage was real, but so were the time and language differences. Most importantly, the quality of the offshore engineering teams did not meet expectations.

The solution

Integrated product development team rapidly builds new Quickbooks integration.

Nexient worked with the client to build an integrated product development team, comprised of Nexient developers along with developers, quality engineers and product managers from Bill.com. Ramp-up was quick: within two weeks, the team was deploying code to production.

The Nexient team brought valuable experience in moving from Java server-rendered to client-side rendered pages. This was the first product integration of its kind on QuickBooks’ new platform, so there were rapidly changing requirements. Nexient supported Bill.com product owners, providing bridging solutions as the integration framework matured. Because the team was able to accelerate production, the client enjoyed a longer QA window, to ensure robust quality of the first product release.

The results

The integrated production team delivered new revenue driving features and products.

Due to Nexient’s software development consulting and development, Bill.com is delivering thousands of monthly signups from new business customers, representing tens of millions in transactions.

The integrated product development team created as a result of Nexient’s software development services has been expanded to deliver new feature enhancements and new products.

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