Legacy billing system upgrade drives transformation
Agile co-building accelerates user and developer productivity

Legacy billing system upgrade drives transformation

Agile co-building accelerates user and developer productivity

Challenge

Impact

Challenge

A media conglomerate was faced with a thirty-year-old AS400 billing system that relied on dozens of siloed inventory and scheduling systems.

 

The system that was difficult to maintain and incompatible with the enterprise technology roadmap. Data structure limitations prevented robust management reporting, while the clunky interface frustrated users.

 

The company was also looking for ways to increase Agile adoption and productivity.

Impact

  • New platform is easy to maintain, aligned to enterprise roadmap and lays foundation for future enhancements such as self-service portal

 

  • Streamlined user workflow, halving the number of steps required for common transactions and reducing duplicate data entry

 

  • Nexient boot camp increased Agile productivity for client developers

Nexient solution

The Nexient team implemented a modern, open-source architecture. They collaborated with other teams developing and testing numerous integration APIs, so the new system could run in parallel with disparate legacy ordering and scheduling systems not yet upgraded.

By simplifying the user interface, they cut the steps required for deal and customer creation in half. They also found a number of opportunities to eliminate duplicate data entry, creating a single source of truth.

To increase client developers’ comfort with the Agile development process, they joined a custom Nexient Agile bootcamp, and the project was co-built using blended client-Nexient scrum teams.

 

Tech stack: Angular JS, HTML5, Java Spring framework, MySQL

Get started

Start typing and press Enter to search