Our services

Design products people love

The industry often talks about “delighting users.” And what delights them most are products that are fast, effective, and easy to use.
Our services

Design products people love

The industry often talks about “delighting users.” And what delights them most are products that are fast, effective, and easy to use.

Your product will start taking shape in months, not years. Our ideas-to-execution model brings agility, creativity, and opportunity to brands eager to lead their industries.

Ready to get started and learn more?
Book time with our team

Design starts with understanding

Before we design, we question. Our focus is to understand what users need so we can design and build an experience they’ll love to use. We use research to form a point of view, then rapidly explore solutions by creating effective user journeys, generating user flows and wireframes, and crafting beautiful interfaces to test with audiences to ensure success. 

Great products not only succeed with users, they also thrive inside your organization. We immerse ourselves in your business as an extension of your team to dive deep, uncovering your business goals around delivery, growth, and revenue. When we internalize your goals, your success becomes our success.

We design with purpose, pushing boundaries to help you deliver innovative products that actually delight — and your users and customers will love you for it.

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We'll work together to uncover ML use cases that tie directly to business impact.
Stage 01

Use case identification

Use case identification

Use case identification

Identify target impact areas and problems best suited to an ML solution

Domain-specific brainstorming
Back of napkin value calculation
Divergent to Convergent Cycle
Focus on the best source data, lowest friction, but non-trivial
Stage 02

Use case valuation

Use case valuation

Use Case Valuation (Proof of Value)

Develop and validate the minimum viable model

Harden value calculation and KPIs
Simulate results on historical data
Estimate cost of value capture (ROI)
Stand-up non-production data pipelines
Stage 03

Value capture

Value capture

Value Capture

Put the minimum viable model into production

A:B Testing of solution, measuring KPI
Appropriate level of ML Ops
Continue to iterate and improve model
Build and deploy supporting infrastructure and data pipelines
Stage 04

Enterprise-Grade ML

Enterprise-Grade ML

Enterprise-Grade ML

Harden production code, full automation and MLOps

Hardening production code
Full automation and adoption of ML Ops practices
Self-learning systems
Integrate production support processes

Why choose Launch?

  • We have a proven track record of rapidly shipping real products inside complex businesses.
  • We build cross-functional teams of dedicated experts to ensure smooth sailing through every milestone.
  • We always design with accessibility in mind — for all people, abilities, and screen sizes.
  • We build on what you have, taking advantage of best practices and existing solutions so you aren’t wasting time and money reinventing the wheel.   
  • We use data to drive design decisions and build consensus, improving your chances of success.

What we do

What we do

Strategy

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  • Brand definition & positioning 
  • Competitive analysis
  • Content strategy 
  • Product definition & roadmap
  • Product management
  • Qualitative & quantitative research
  • Requirements definition
  • System audit
  • Workshops

Design

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  • Accessibility
  • Design sprints
  • Design systems
  • Heuristic analysis
  • Information architecture
  • Journey maps & service blueprints
  • Mobile app design
  • Motion graphics
  • Personas
  • Prototyping
  • Service design
  • Usability testing
  • User experience design
  • User flows
  • User research & definition

Development

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  • APIs
  • Cloud services
  • Core technologies
  • DevOps
  • Emerging and immersive technologies
  • Integrations
  • Internet of things
  • Mobile apps
  • Quality assurance testing
  • Technical architecture
  • Facilitation
Ready to get started and learn more?
Book time with our team
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